Terms of Service

1. Who we are, and agreeing to these terms

The Lines Project at linesproject.com (the “service”) is made and run by Singletrack Media, LLC, a Colorado limited liability company (“we”, “us”). These terms are a binding agreement between you and Singletrack Media, LLC.

You accept these terms by ticking the box on the sign-up form that says you are 18 or older and agree to them, and then creating your account. We keep a record of when you did that and which version of these terms you accepted. If we make a material change, we will ask you to accept the new version, as § 13 explains. If you do not agree to these terms, do not create an account.

When you start a subscription, you will also be asked to confirm, separately, that you understand it renews automatically. § 7 explains how renewal works.

The Pricing page and the Refunds page are part of these terms. If either conflicts with these terms, these terms control. Our Privacy Policy is not part of this agreement and is not something you agree to; it explains how we handle your personal data. Nothing in these terms reduces a commitment we make in it.

2. What the service is, and what it is not

The Lines Project takes the GPS activities you have recorded, whether synced from Strava or Ride with GPS or uploaded as files. It draws them on one map, works out which miles were new ground, joins your lines into webs and suggests places to explore next. It is a tool for looking back at your own activity history.

It is not a navigation device, a route guide, a trail-conditions report or a safety service. A suggested gap or route is a line between two places you have been. It is computed from your recordings and from public map data, and nobody has checked it on the ground. It may:

• cross private property, closed or seasonal trails, wilderness or other areas where your activity is not allowed;
• follow roads, terrain or water that is dangerous, impassable or unsuitable for how you travel;
• be out of date, badly placed or simply wrong.

You are solely responsible for deciding whether, where and how to go anywhere. That includes checking land ownership, access rules, closures, conditions and weather, and whether you have the skill and equipment for the trip. Cycling, running, hiking and other outdoor activities carry an inherent risk of injury or death. You choose to accept those risks yourself, and you agree the service is not a cause of them.

3. Your account

• Age. You must be at least 18 years old, and old enough to make a binding contract where you live. If the age of majority there is higher than 18, you must have reached it. You may not create an account for someone else. If we learn that an account belongs to someone who does not meet this requirement, we will close it and delete its data as the Privacy Policy describes, and refund any subscription charge for the current year.
• You may have one account, in your own name and under an email address you control. You must keep that address confirmed and able to receive mail. We will send notices there.
• Keep your sign-in secure. You are responsible for activity under your account unless it happens after you tell us it has been compromised.
• Deleting your account: you can delete it at any time from Settings. Deletion is final 7 days after you ask, and you can cancel it within that week. If you have a subscription, it is cancelled when the deletion completes, so you are not charged again. You can cancel it yourself first if you want it to stop sooner.
• Inactive accounts: an account with no active subscription that has not signed in for 12 months is deleted. Before that happens we send two warning emails to its address, 30 days and 7 days before; signing in at any point keeps the account.

4. Your data, and the permission you give us

Your activities stay yours. We claim no ownership of them.

To run the service, you give us a non-exclusive, worldwide, royalty-free licence to host, store, copy, back up, process, analyze and display your activities and the results computed from them. That licence covers what is needed to:

• provide the service to you, including the map, stats, emails and the activity notes described in § 5;
• keep the service secure, working and backed up, and fix it when it breaks;
• use the service providers listed in the Privacy Policy to do these things for us, under their contracts with us;
• comply with the law.

We do not sell your data, and we do not show your activities to other users. The Privacy Policy sets out exactly what we collect, who processes it and how long we keep it. The licence ends when your data is deleted, apart from copies in backups, which expire on the schedule in the Privacy Policy.

Export: the data export in Settings works whether or not you are subscribed.

You are responsible for your uploads. Upload only activities you recorded yourself or have the right to use. By uploading, you confirm that the upload breaks no law and no one else’s rights.

Feedback: if you send us ideas or suggestions, we may use them freely and owe you nothing for them.

5. Connected services

Strava, Ride with GPS and the other services you can connect are separate companies with their own terms and privacy policies. When you connect one, your use of it stays governed by those terms. We are not responsible for their services, their data or their availability.

Each connected service provides its data to us, and through us to you, “as is”. To the fullest extent the law allows, each of them disclaims all warranties to you, and excludes all liability to you, for anything arising from the service or from data it provided to us. Nothing in these terms makes a connected service responsible to you for the service, and you agree to bring any claim about the service against us, not against it.

We use their APIs under their rules. If a rule changes, or a service limits or ends our access, what we can do with data from that service may change or stop. We may have to delete activities that service delivered, including when you disconnect it or when the service tells us to. The export in Settings covers activities we hold. It does not replace your records on those services.

Activity notes. If you grant permission when you connect, we add one short line to the description of your own new activities on that service. It links back to linesproject.com. We change nothing else there. Notes are on by default. You can turn them off at any time in Settings, where you also choose which details they include, and turning them off stops future notes. You give us permission to write these notes on your behalf. You can withdraw it at any time by turning notes off or by revoking our access on that service.

6. The Preview, and Pro

An account with no subscription is a Preview. It gets the features the Pricing page lists for the Preview, including your 50 most recent activities drawn in full. Pro is the paid plan: $30 a year, billed once a year, for your whole history and every feature on the Pricing page.

7. Subscriptions, trials and automatic renewal

Pro is a subscription that renews automatically every year, and we charge the payment method you gave at checkout each year until you cancel. Here is how it works:

• Free trial. Pro starts with a 7-day free trial. You give a payment method to start it, and you are not charged during the trial. Your 7 days start when your full map is ready, not when you check out. When they start, we email you the date the trial ends and the date and amount of your first charge, and we email you again at least 2 days before it ends. Unless you cancel before the trial ends, you are charged $30 plus any applicable tax on that date. One trial per person.
• Codes. If you use a code that makes part of your subscription free, your first charge is on the date the free period ends. Your account page shows it.
• Renewal. After your first charge, you are charged $30 plus any applicable tax once a year on the same date, until you cancel. Between 25 and 40 days before each renewal, you get an email reminding you of the amount, the date and how to cancel.
• Cancelling. You can cancel online at any time from your account page (Manage subscription), from your Link account, or by emailing support@linesproject.com. Cancelling stops the next charge. You keep Pro until the end of the period you have paid for.
• Failed payments. If a renewal fails, the payment processor may retry it for a limited time.
• Launch price. If you subscribe during the beta or within 6 months after public launch, you keep $30 a year for as long as your subscription continues without cancelling.
• Price changes. For anyone not on the launch price, we may change the price. We will tell you in the renewal reminder described above, between 25 and 30 days before the renewal at which the new price first applies, and you can cancel before then.

8. Who you are buying from

Payments are handled through Stripe Managed Payments. The seller of record for every purchase is Link, a Stripe company. Link takes the payment, calculates and collects any sales tax or VAT, and issues your receipt. Your card statement will read LINK.COM* LINESPROJ. Purchases are also subject to Link’s customer terms, which are shown at checkout. We never see or store your full card number.

9. Refunds

If you ask within 14 days of any charge (the first one after your trial, or any renewal), we refund that charge in full, no questions asked. Ask at support@linesproject.com or through your Link receipt. The Refunds page has the details. This does not reduce any refund right you have under the law where you live.

10. Fair use

You agree not to:

• scrape, harvest, resell, republish or commercially exploit the service or anyone’s data in it;
• probe, scan, overload or try to get around the service’s security, limits or paywall, or access another person’s account or data;
• reverse-engineer the service, except where the law allows it despite this restriction;
• upload malware, or anything unlawful or that you have no right to upload;
• create more than one account, or share an account.

11. Our service and our content

The service is ours: its software, design, maps and the text and graphics we make, together with our trademarks, including “The Lines Project” and its logo. Your data is not part of that. Map data comes from OpenStreetMap contributors and other sources under their own licences, which are credited on the map. While you follow these terms, we give you a personal, non-transferable, revocable licence to use the service. You may not use our name or logo without permission.

12. Beta, changes and availability

The Lines Project is in beta. It will change, it will sometimes be down, and a rebuild of your map can take a while. We may add, change or remove features. If a change materially reduces what Pro gives you, or changes what you pay, we will email you at least 30 days before it applies. If you do not want to continue, you may cancel and get a pro-rata refund of the unused part of your year.

13. Changes to these terms

We may update these terms. Each version has a version number and an effective date at the top of this page, and earlier versions stay available at linesproject.com.

Small changes. If a change is not material, such as fixing a typo, making wording clearer, or updating contact details, we will publish the new version and update the date.

Material changes. If a change is material, we will email you and show a notice in the service at least 30 days before it takes effect, saying what is changing. We will then ask you to accept the new version, by ticking a box the next time you sign in on or after that date. Until you accept it, you can still sign in to export your data, cancel your subscription or delete your account, but not use the rest of the service. If you do not want to accept it, cancel, and we will refund the unused part of any paid year, pro rata.

A change applies only from the date you accept it. It never applies to a dispute that arose before then.

14. Disclaimer of warranties

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE FULLEST EXTENT THE LAW ALLOWS, WE DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT AND ACCURACY. WE DO NOT PROMISE THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE OR SECURE, OR THAT ANY NUMBER, MAP, ROUTE OR SUGGESTION IT PRODUCES IS CORRECT, COMPLETE, LEGAL TO FOLLOW OR SAFE. DO NOT RELY ON THE SERVICE FOR NAVIGATION OR SAFETY. THESE DISCLAIMERS ALSO APPLY TO THE THIRD-PARTY SERVICES YOU CONNECT, AND TO THE DATA THEY PROVIDE.

15. Limitation of liability

TO THE FULLEST EXTENT THE LAW ALLOWS:

• WE ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES, OR FOR LOST DATA, PROFITS OR GOODWILL, EVEN IF WE WERE TOLD THEY WERE POSSIBLE.
• WE ARE NOT LIABLE FOR ANY INJURY, DEATH, PROPERTY DAMAGE, TRESPASS, CITATION OR OTHER LOSS ARISING FROM ANY TRIP, ACTIVITY OR ROUTE, INCLUDING ONE SUGGESTED OR SHOWN BY THE SERVICE.
• OUR TOTAL LIABILITY FOR ALL CLAIMS ARISING FROM THESE TERMS OR THE SERVICE IS LIMITED TO THE GREATER OF WHAT YOU PAID FOR THE SERVICE IN THE 12 MONTHS BEFORE THE CLAIM, OR US $50.

These limits apply whatever the legal theory, whether contract, tort (including negligence) or anything else. They do not limit liability for our gross negligence, fraud or wilful misconduct, or anything else the law does not allow us to limit.

16. Indemnity

You agree to defend, indemnify and hold harmless Singletrack Media, LLC and its members, employees and contractors against third-party claims, and the losses and reasonable legal fees that follow from them, arising from content you upload, your breach of these terms or your violation of any law or anyone else’s rights.

17. Suspension and termination

You can stop using the service at any time and delete your account from Settings. We may suspend or close an account that breaks these terms, or where we must do so to protect the service, other users or ourselves, or to comply with the law. We will tell you why unless the law or a security reason prevents it. If we close a paid account for reasons other than your breach, we will refund the unused part of your year, pro rata.

If we shut the service down, we will give at least 60 days’ notice, keep the export working until the end and refund the unused part of any paid year, pro rata.

These sections still apply after your account ends: 4 (backups, feedback), 11, 14, 15, 16, 18 and 19.

18. Disputes

• Talk to us first. Before filing any claim, email support@linesproject.com with a description of it and give us 30 days to resolve it.
• Where claims go. Any dispute that is not resolved goes to the state or federal courts located in La Plata County, Colorado. You and we both consent to those courts’ jurisdiction. Either of us may instead bring an individual claim in small-claims court where it qualifies.
• Time limit. To the extent the law allows, a claim must be brought within one year after it arose.

19. General

• Governing law. These terms are governed by the laws of the State of Colorado, USA, without regard to its conflict-of-law rules. If you are a consumer in a place whose law gives you rights these terms cannot take away, you keep those rights.
• Electronic notices. You agree that we can give you notices, disclosures and receipts by email or in the service, and that these meet any requirement for them to be in writing.
• Entire agreement. These terms, together with the pages they name, are the whole agreement between you and us about the service.
• Severability. If any part is found unenforceable, it is enforced to the maximum extent the law allows, and the rest stays in effect.
• No waiver. If we do not enforce a term, that does not waive it.
• Assignment. You may not transfer these terms. We may transfer them in connection with a merger, acquisition or sale of the service. If we do, we will tell you, and your rights under these terms continue.
• Force majeure. We are not responsible for delays or failures caused by events beyond our reasonable control, including outages at our hosting, email, payment or connected-service providers.

20. Contact

support@linesproject.com
Singletrack Media, LLC
1090 S Wadsworth Blvd, Unit C #3325, Lakewood, CO 80226, USA